How do I reset my password?

RELEVANT MODULE- GENERAL

RELEVANT ROLES- ALL USERS

If you forgot your password click reset password at the bottom of the Facilitize log in screen. 

  • You will be prompted to a second screen where you will need to enter your e-mail address. 
  • Once you enter your e-mail address, you will receive an e-mail including a reset link. 
  • Click the link, and you will be taken to the Facilitize reset password page. 
  • There, you will enter your new password, click the reset password button, and you are all set!

 

If you remember your password but would just like to change it, log in to Facilitize as you normally would.

  • From there, click the drop-down arrow next to your e-mail address on the top right. 

  • Then click My Account, which will lead you to your account details page, where you will see Change Password. 
  • Type in your new password twice to verify it, click change password, and your password has been updated!
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